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VIZIO Knowledge & Service

A good tap is more than its shape. What happens inside matters: materials, separate waterways, controls and a system designed to work together.

Explore the engineering through clear explanations, original laboratory reports and practical installation and maintenance information.

VIZIO VZFX011480 stainless-steel tap — product view

Tap and filtration. Designed as a system.

VIZIO

around 40

years of experience

Tap-engineering experience held by the people behind VIZIO.

WERTACH QUELLE

around 35

years of experience

Filtration experience held by the people behind WERTACH QUELLE.

VIZIO combines tap engineering with the filtration expertise of our sister company WERTACH QUELLE. These experience figures describe the professional background behind the brands, not the age of a single company.

Engineering that makes a difference in everyday use.

AISI 316L: a material, not just a finish

In the current VZFX01 stainless-steel design, the body, spout and internal stainless-steel waterways are made from AISI 316L. The alloy is a material specification, not a coating or colour name. Accessories and supplied components are specified by model.

Separate waterways and clear controls

The current VZFX01 has a dedicated filtered-water path and control, separate from the hot/cold mixing circuit. Non-return valves in the cartridge seat prevent reverse flow against the intended direction.

Three ways today. Ready for tomorrow.

Current VZFX01 taps are prepared for 4-way use and can initially operate as 3-way taps. A compatible sparkling-water upgrade can retain the existing tap. Add the appropriate system and required connections.

Explore the VZFX01 design

Results you can examine.

HygCen, INDIKATOR and PiCA have examined selected filter components or samples from WERTACH QUELLE systems. We identify the tested product, date and findings, and provide the complete original documents directly at VIZIO.

Open certificates & laboratory reports

Installation, care and downloads

Access the existing VIZIO installation manual and installation guide here. Before working on a tap, check the instructions and supplied parts for your specific version. An installation procedure should not be assumed to apply to every model.

Download installation manual · PDFOpen installation guide with videoTroubleshooting help

Your questions. Our engineering.

Do I need a 3-, 4- or 5-way tap?

A typical 3-way tap combines hot, cold and filtered water. Additional ways can serve sparkling water or chilled still water, depending on the model. The connection layout and connected appliance determine the functions. The tap itself does not filter, chill or carbonate water.

Which connections are included?

This depends on the article number and version. Check the specified scope of delivery. For example, the currently confirmed VZFX011180 version is supplied with three flexible hoses. Stainless-steel connections or special adapters must not be assumed to be included with every model.

How can particles damage a ceramic cartridge?

Very smooth ceramic discs slide against one another to form a seal. Hard particles trapped between them can scratch these surfaces. Deposits may be released by plumbing work or when the water supply is reopened. Correct flushing before connection and appropriate, regularly maintained protective filters therefore matter.

Can this happen downstream of a water filter?

An upstream filter does not prevent every later source of particles. Damaged sintered filter elements can, for example, release hard fragments. Not every filter cartridge is sintered; the actual filtration system and affected component must be examined.

Residual draining or a defect: what should I observe?

Record which outlet is affected, whether dripping stops completely, and how much water collects over a measured period. Limited draining can be residual water; continuous dripping requires investigation. A short video and article number help. If water leaks below the sink, shut off the supply and have the installation checked.

How do I find the right spare part?

Send the article number, a photo of the complete tap and a close-up of the affected component. For multi-way taps, identify the affected water circuit as well. This helps us identify the correct cartridge, seal or connection. Before intervention, isolate the supply and depressurise the system according to the manufacturer’s instructions.

A question about your specific tap?

An article number, photos and a short description help us give a focused answer. For system planning, also identify the filtration or sparkling-water appliance you would like to use.

Contact VIZIOFind a complete system